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Saving attachments automatically

We are currently building a Service for our Print Room and documents to be printed are attached to the call. This means that the technicians have to open the call, expand the attachments tab, download the attachment, open the downloads folder then print the document, and do that once for each attachment.
What we would like to be able to do is to wait until an analyst is assigned, then save all of the attachments with a prefix of the Request ID to a specified folder, which will enable the print queue to pick it up automatically.

 

Please Help.
Thanks !
 
I didn't find the right solution from the internet.
References:
-https://forums.hornbill.com/topic/10647-saving-attachments-automatically/

 

 

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