Смартсорсинг.ру

Сообщество руководителей ИТ-компаний, ИТ-подразделений и сервисных центров

Статьи в блогах Вопросы и ответы Темы в лентах Пользователи Компании Лента заказов Курс по ITSM

HP Printer Not Printing Color Ink How To Fix It

HP Printer Not Printing Color Ink How To Fix It

As HP Printers provide great quality printing solutions and are also available within budgets, HP Printers are always recommended to everyone for professional or personal documentation work. It is true that customers receive top-notch service from them regarding free shipments and returns, but there are also some technical glitches that HP Printer Ink Not Printing occur when printing, faxing, or scanning documents. It is therefore possible that if you are using an HP Printer in your home or office premises, your printer might not provide good-quality printouts or might not print black. A lack of black ink present in the printer container has usually caused such a problem. Other factors could also cause the printer to malfunction, not just the printing problem. In the blog post, we discuss it in detail so that you can easily solve it and resume your printing job with no hassle.

Why Is My Printer Not Printing Color?

There are three possible reasons why your HP Printer Ink Not Printing in color. Ensure that each of these reasons is addressed before moving forward with printer troubleshooting.

Color Printing feature Disabled:- In order to print in color, you need to enable the color print feature through HP printer properties. If the color feature in your HP printer is disabled, you will not be able to print in color. This will solve the problem at once.

Driver Malfunctioned:-  The HP printer might not be able to print in color if you were using multiple printers on the same computer at the same time. To fix this, uninstall the other printer drivers that you were previously using on the computer.

Clogged Printhead:-  HP printers will not print in color if the printhead hasn't been cleaned. Cleaning the printhead can be done manually using tissue paper or using the HP utility on the printer. That will fix the problem in one go.

Look At Some Of The Approaches That Will Assist In Fixing HP Printer Not Printing In Black Issue

Obstructed Printer Head

  • Turn on the printer and open the top to reveal the cartridge compartment. If you are using a HP Photosmart, ensure the cartridges will stop in the center before removing them. Be very careful not to touch the print head.
  • The cartridge segment can be removed by removing the bolts. The ink cartridges may still be functional, but the print head may be loaded with dried inks and gunk.
  • For cleaning, run or plunge the compartment under warm water to dissolve dried inks.
  • Take a clear tissue or paper for drying the cartridge section
  • Once again, install the ink cartridges in the printer and perform a test print.

 

Obstructed printer Driver :

You can also update your driver by running the printer utility software. Anyone can likewise refresh by visiting their website and typing in their printer model. In the event that it's not the ink cartridge or the print head, another reason could be an old driver. By updating the driver by running the printer utility software or instrument. You can also restart your printer after reinstalling the new cartridges using these online resources. They give you direct access to drivers and other updates. The printer will run the new cartridges and align them, so follow the directions carefully.

How Do I Fix My HP Printer Not Printing Black Ink?

The HP Printer Ink Not Printing black problem may be caused by a blockage in the printer head vent. As a result, your printer is unable to print black or any other color. To resolve this problem, please follow the steps below:

Basic Troubleshooting

  1. Shut down your printer, disconnect the power source, and disconnect USB cables. After a few seconds, reconnect your printer and plug it back in. Then, turn it back on.
  2. The "Quality Diagnostic Report" or the "Print Test Page" should be printed.
  3. You can usually find this option on the printer's display screen. For detailed instructions, check the user guide that came with your printer.
  4. You can double-check your ink levels by checking the volume of ink in your printer cartridges. If you're using aftermarket cartridges that don't show the ink level, it will be necessary to determine if the problem is with your ink cartridges.

Check Your Ink Cartridges: 

  1. Low-ink or empty ink cartridges should be replaced.
  2. Make sure that the ink cartridges are properly placed and snapped into place.
  3. You should double check that you have removed the tape from the vent if you have installed a new cartridge.
  4. Make sure the cartridge vents are not clogged. You can remove the clog by gently using a pin to clean up the vent.
  5. You can determine if your printer can recognize cartridges by using a different ink cartridge. If your printer used to recognize an old cartridge, try installing the old cartridge again and see if it produces any output-in any shade of gray.

There is only one thing we need to figure out: whether it is the cartridge or the printhead that is causing problems. If your HP Printer Ink Not Printing using the old cartridge, then it is not the printhead, but rather your new black cartridge which may be defective and needs to be replaced.  But if your printer still won’t print with the old cartridge, then the next step is

Clean Your Printhead:

Ink is transferred onto a page using a printhead, which is a component of the printer that fires tiny droplets of ink via nozzles to achieve the desired result. When one of these nozzles gets clogged, your prints appear faded or streaky.  The best way to solve a print quality issue is by cleaning the printhead, 

 

Reference: HP Printer Ink Not Printing