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Merge Duplicate Tickets?

I've done this with other tools, but does Cherwell offer the ablity to "merge" (aka - close and copy content to another ticket) tickets at all?
 
In all cases where the merge is available, they also support the ability to directly link Incidents / Requests out of the box.
 
If it doesn't exist...
 
Enhancement Request perhaps?
 
 
Please Help.
Thanks !
 
I didn't find the right solution from the internet.
References:
-https://www.cherwell.com/community/f/business_processes/1919/merge-duplicate-tickets
 
 
 
 
 

 

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How would we automate the AD Orchestration Pack?

The request is that we would like the orchestration pack to run without need for human intervention, and we need to know if this is possible. If you have found a way, please share.
 
Please Help.
Thanks !
 
I didn't find the right solution from the internet.
References:
-https://www.cherwell.com/community/f/business_processes/4704/how-would-we-automate-the-ad-orchestration-pack
 
 
 
 
 

 

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How often do Performance Metrics update?

A buyer left a bad book review on my seller profile. While it was no problem getting it removed, and while support assured me that means my performance won't be affected, it is still reflecting a 6.67% negative feedback (with an accompanying account suspension possible warning) and my customer approval on all my listings sits at 91% instead of 100%.
 
How often does this update? I'm assuming longer than the 15 min. when I edit my inventory.
 
Thank You!!!
 
I didn't find the right solution from the Internet.
References
https://sellercentral.amazon.com/forums/message.jspa?messageID=3963833

 

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Question on All IBM Metrics report

When looking at the All IBM Metrics report I see each product listed twice.  The first line shows Full Capacity PVUs and the second shows Sub-Capacity PVUs  Am I to assume that the full capacity line indicates the total PVUs the hardware is capable of running and sub-capacity shows what they are actually using?  Sorry for the dumb question but I can't seem to find detailed descriptions of the reports.

Thank You!!!

I didn't find the right solution from the Internet.
References
https://www.ibm.com/developerworks/community/forums/html/topic?id=4edada15-e125-481f-8e74-0b32bdbfa5e0&ps=100

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Required metrics for a successful/active forum

Hello,

Is there any study on the general ballpark number of users and engagement numbers that make up a healthy/active forum?
 
I know this is subjective, and two active people could use a forum solely for one-to-one conversations, but there must be convergence on some kinds of metrics on long-lived forums that could provide some insight.
 
Please help...
 
I didn't find the right solution from the Internet.
References
https://meta.discourse.org/t/required-metrics-for-a-successful-active-forum/2782

 

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Question about Metrics Reporting

Hello,

Can you add Version 9 commcell's into metrics reporting(cloud version). I have my version 10 commcell setup and they have comparison reports for both version, but I have not been able to figure out how to add my version 9 commcells to it.

Thank You!!!

I didn't find the right solution from the Internet.
References
http://sso.forum.commvault.com/forums/thread/35698.aspx

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Does anybody have an idea of a tool that can predict crime in advance?

Over the period of the past 11 months in Criminal Research, I have discovered that many events of crime occur with the assistance provided by technology. However, what I wonder is if there is a technology that prevents such crime? It would be a great help if the existence of such a tool be notified.
 
Please Help.
Thanks!
 
I did not find the right solution from the internet.
References:
-https: //www.theverge.com/2017/6/14/15799278/does-anybody-have-an-idea-of-a-tool-that-can-predict-crime-in-advance
 
 
 
 

 

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Didn't it come much later?

 I know it has been around for years, but I still don't get it. It's just an app where people post pictures... and nothing else. Pictures of themselves. Pictures of their drinks. Pictures of their pets... all this used to be on Facebook too, so why the switch-over?
 
Anyhow, yes, it is now clear I have been living under a rock. I'm still a geek and nerd at heart. I'm more mobile savvy than most. I play video games way more frequently than I should and spent a fortune on the dozens of gadgets/macs/PCs/Phones/Tablets and smart watch. But here is one sector of the tech industry that eluded me for the last 10 years.
 
Please Help.
Thanks !
 
I didn't find the right solution from the internet.
...

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"you're on instagram?

if you died at the old age of 150, and found all your relatives and friends partying in heaven and all welcoming you with open arms to the club with that "where the hell were you all this time?" kind of feeling.
 
Almost every single one of my relatives, friends, colleagues... EVERYONE was posting on it, and frequently!
 
needless to say, I feel like I have been living under a rock all this time. Sure, I heard 3rd party apps were popular among the younger generations, but I had always been assuming that amongst the older millenials... those who had been on Facebook since teenagehood... FB would still be the app to go to.
 
This feeling held true mainly because of how everyone had kept using FB Messenger...

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Which social media apps do you use?

I have heard about other apps like Snapchat, WeChat in China, Twitter, and all the rest of them... but never bothered downloading them. After all, every single one of their functionalities was accessible to me on Facebook.
 
Over the last few years, I have noticed a dramatic drop in my online friends' activity levels. Out of about 200 friends on Facebook, I have maybe 10 that use FB regularly. The rest have just gone silent, and I just thought it was part of them growing up and being too busy in their lives to post anything.
 
Please Help.
Thanks !
 
I didn't find the right solution from the internet.
References:
-https://www.theverge.com/2017/3/28/15085810/which-social-media-apps-do-you-use

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