Работа с базой клиентов
Всем доброго времени суток!
В фирме конкурента сложилась ситуация, что все сотрудники уволились и не кому стало работать, директор не печалился и решил закрыть данное направление. А так как я раньше работал в этой компании лет так примерно 5 назад, то директор вышел на меня и предложил забрать всех их клиентов себе. Я конечно же не был против, согласился. Сейчас смотрю на несколько папок договоров и не знаю с чего начать, в первую очередь посмотрел по бухгалтерии самых "жирных" клиентов и начал обзвон, но как выяснилось они уже отправили официальное письмо на расторжение договора, на мой вопрос как они теперь и где обслуживаться планируют, они отвечают что у ребят которые их обслуживали.
Подскажите как лучше и эффективней начать работать с данной базой клиентов, может придумать какие нибудь бонусы, акции, скидки?
Может кто бывал в подобных ситуациях?
Спасибо за ответы.
Комментарии (29)
КомментироватьЛанцев Андрей [Sansey], 12 июля 2016, 08:24
Навойчик Сергей [klik2003], 14 июля 2016, 20:36
ну а о планомерном обзвоне... нет, надо срочный холодный обзвон! ИМХО, т.к. через некоторый промежуток времени они уйдут к конкурентам..
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