Inbay, NOC and Service Desk partner of choice for Managed Service Providers (MSPs), has chosen to showcase its new North America-based Service Desk at CompTIA’s ChannelCon event, being held in Austin, Texas from July 31 – August 2, 2017

“Be the Change” is the theme of this year’s ChannelCon; an appropriate choice for the technology industry – and a formula that Inbay has already put into action in deciding to relocate its Service Desk to North America.

Says Kristian Wright, Inbay’s Managing Director and Chair of CompTIA’s UK Channel Community (UKCC) Executive Council:

“North America is a key market and definite growth area for us, contributing almost 50% of our revenues currently. Our increasing presence in North America, combined with a growing customer preference for an onshore Service Desk staffed by native English speaking Level 2 engineers, led us to this decision. And I’m delighted to say that we’re already getting very positive feedback from our customers.”
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“Be the Change” is the theme of this year’s ChannelCon; an appropriate choice for the technology industry – and a formula that Inbay has already put into action in deciding to relocate its Service Desk to North America. 

 

Says Kristian Wright, Inbay’s Managing Director and Chair of CompTIA’s UK Channel Community (UKCC) Executive Council:

 

“North America is a key market and definite growth area for us, contributing almost 50% of our revenues currently. Our increasing presence in North America, combined with a growing customer preference for an onshore Service Desk staffed by native English speaking Level 2 engineers, led us to this decision. And I’m delighted to say that we’re already getting very positive feedback from our customers.”

 

 

For more check this IT Service Desk Video